Resorts en Ruanda

"Due to another group booking received a free upgrade to an entire private bungalow. Staff and service was professional and friendly throughout. Rooms were spacious, exceptionally clean (cleaning staff deserve a bonus!), and beds comfortable. Included riding tour was a pleasant surprise and really enjoyable, highly recommended. The whole setup as a non-profit for the benefit of the community is commendable. I strongly recommend staying here!"

Aucun.

"The food and the friendly service. The staff are really amazing and the management was very giving. When shortfalls, which weren't major, showed up, they more than made up for it. They are appreciated"

The cocktails. Mocktails were just juices mixed together. Cocktails were alcohol simply mixed with juices, which did not blend well. All you tasted was the alcohol. Ended up drinking Coca Cola and juice mostly. Cocktails are meant to be tasty and enjoyable. Those were nowhere close.

"The breakfast was excellent with a wide variety of food. The tropical gardens around the hotel were beautiful and larger than any hotel gardens I have seen elsewhere in Asia and very well maintained. In particular we would like to mention Mr Tony Tong the Hospitality Manager who was very helpful advising us on excursions and sorting out a serious travel problem (0ne railway ticket booked instead of two!)"

everything was fine

"Everything. It is in a fantastic location, is immaculately maintained, has a well equipped gym and indoor and outdoor pools and a great layout. The staff cannot do enough to make your stay exceptional."

Nothing, it was as close to being perfect as it is possible to be.

"Very idyllic setting, lovely staff and great breakfast! Will definitely return. Very comfortable bed! Room, and toilet was very large,perfect!"

Aucun.

"Great location directly at the white sand, pristine waters beach. Top equiped apartment with kitchen. Near to various great dinner places."

Aucun.

"Location is great. In the middle of the forest, plenty opportunities for walking. Got an excellent massage by Anna from the spa, highly recommend it!"

Too many kids - weather was a bit rainy so they were mostly inside...

"Great staff that solved me booking the wrong date smoothly"

Aucun.

"Close to gondola and restaurant. Cosy and nice apartment."

Aucun.

"The beachfront location. Hotel staff are all very nice."

Restaurant waiters are useless, slow, just talking to each other. . Even if you are a guest at hotel they want you to pay for the huts. Hotel guests should get at least a free hour daily. There is no real beach seating for hotel guests to relax.

"Late check-in was easy and quick. Room was clean and comfortable. Facilities were good and hotel is next to water park and Pasir Ris park, which is great for outdoor activities."

Aucun.

"Excelente hotel con muy buenos restaurantes y buffet Su personal muy amable Ambientacion de muy buen gusto"

La playa del hotel no es la mejor

"+ The place was great overall. + The host was very nice and friendly."

- It was a little hard to take all our luggage to the third floor, as there were only stairs - Rooms were small

"The hotel is great and in an amazing location which is right inside the airport. Staff were polite and amazing, great buffet breakfast, there is mini zoo which had wildlife such as monkeys, crocodile, tortoise, parrot, ostriches, peacocks etc. The rooms and facilities was great and it was a great stay. They provided free shuttle to the airport which is a bonus."

The pool could do with a bit of cleaning.

"La dueña muy amable, siempre predispuesta . El Resort es muy tranquilo , ideal para relajarse. Cocina amplia con todos los accesorios necesarios. Baño amplio . Lo único para criticar, la cama , ya que no era grande . Cama de dos plazas de 1.40. Igual lo súper recomiendo !!!"

Aucun.

"A very well kept resort with friendly and helpful staff, who can arrange trips on the nearby lake at reasonable rates."

The location is a little way out of town, but it's handy for the lake

"Great snorkelling around the over water bungalows, lots of turtles feeding on the seagrass. Beautiful location, so relaxing. Beach access bungalows are very nice, newly renovated, comfy bed. Pool was awesome. Appreciated the sea bird conservation in the island. I actually loved the sounds of the Puffin de Pacifique birds at night - I thought it was a child crying at first lol… bungalows have earplugs, luckily! Complimentary buffet breakfast was good. Got a generous late check out, service was really good from the boat to the front desk to the restaurant and bar. Everyone speaks a very high level of English, not sure where the negative comments about staff come from - they were the best I experienced in NC by far."

It’s an expensive buffet dinner (around $80aud) but the choices were really good, esp the fresh seafood and all the desserts. It’s just not worth it if you don’t eat huge dinners. Order à la carte options instead, but nice to try the buffet just once. Consider BYO noodles and alcohol if you want to save money, buying food and drinks from the restaurant and bar adds up quick. Would have been good to be able to lock/unlock the back beach access door from outside with a key.

"The breakfast was splendid,,the service in general was good from the reception Mateo and Arnold they made sure that our experience in the hotel was fantastic 🤩🤩.few minutes to the beach."

Nothing to complain 😊😊

"年数は感じるもののオシャレな外観。 １室が中で２部屋に分かれており、更にそれぞれ２つずつベッドがありました。部屋同士もトイレや浴室のある通路をドアで挟んでおり行き来できます。それぞれの部屋も広い。エアコンもしっかり効くし、wi-fiやワイヤレス充電器もある。 朝食はゴルフ場のレストランで、サラダ、トースト、スクランブルエッグ＆ベーコン、スープ、ヨーグルト、飲み物をいただきました。美味しかったですが、ヨーグルトは大人向けの味です。甘くないので、子供達はトーストの苺ジャムを混ぜました。 スタッフはみんな丁寧な方ばかりでした。"

室内の鍵がかからない所がある。バルコニーへの鍵も壊れてて開かない。外スリッパも準備されているのに。時期的なものもあるかも知れないけど、窓が虫ついてて汚れている。 近くにコンビニ等ないので、夕食はよく考えてから施設に向かいましょう。

"Location vicinissima al mare, posto tranquillo, staff cordiale e sempre disponibile ."

Aucun.

"The staff was very professional and help us a lot, the place was clean and meet our expectation, the pool was clean and breakfast was great"

The breakfest is great, they have also a private beach the pool was clean and all the area was clean the room was good too

"Late check-in was easy and quick. Room was clean and comfortable. Facilities were good and hotel is next to water park and Pasir Ris park, which is great for outdoor activities."

Aucun.

"The room was clean and comfortable ! The food in restaurant was delicious."

I liked everything, the only recommendation is more variety of food for breakfast. 4 days in a raw all dishes for breakfast were the same.

"Very calm and beautiful location. After a whole day of hiking it is the perfect accommodation due to its location."

The soft pillows, but that is personal

"Nice and modern hotel in country club style. Very professional and helpful staff. The room was clean and comfortable. Great option when travelling with car - plenty of parking space."

Breakfast selection was mediocre. Some small spa or sauna area would create extra value.

"Excelente hotel con muy buenos restaurantes y buffet Su personal muy amable Ambientacion de muy buen gusto"

La playa del hotel no es la mejor

"Excellent service, great and clean rooms and amazing wellness-facilities. Well worth the money!"

That we had to leave.

"두번째방문인데 초4가되니까 즐길수있는 물놀이 액티비티가 다양해서 너무 만족스러웠어요 슬라이드, 포인트브레이크 등이 좋았구요 직원분, 클럽메이트 모두가 너무친절합니다!! 가족모두 즐겁게 놀다갑니다^^"

주변에 식당이없다보니 골드카드로 갔는데 식사를 그나마 괜찮은건 마젤란이었는데 3박동안 가려니 너무 질리더라구요 사이판pic처럼 좀더 다양한 레스토랑이 있었으면 좋겠어요

"We visited in the off season and the resort was very quiet. All the staff were very friendly and we loved all the facilities. We used the gym, had a couples massage, ate in every restaurant and enjoyed watching the waves on the sun loungers. The beds were the comfiest we stayed in and we loved our coconut welcome drinks! We were lucky enough to see a few turtles on our last day! Perfect location for arriving or leaving Samoa with just a $30 tala taxi ride."

We were sad the pool was closed but appreciate we were there in the off season and there was maintenance

"Close to gondola and restaurant. Cosy and nice apartment."

Aucun.

"Late check-in was easy and quick. Room was clean and comfortable. Facilities were good and hotel is next to water park and Pasir Ris park, which is great for outdoor activities."

Aucun.

"Clean, new, modern yet very Maldivian. Good size not to big but not to small. Multiple pools"

Not the hotels fault directly but the rush to catch our flight due to the 3rd party flight company flying us to the airport made an addition stop on the way to the airport.

"Nice and modern hotel in country club style. Very professional and helpful staff. The room was clean and comfortable. Great option when travelling with car - plenty of parking space."

Breakfast selection was mediocre. Some small spa or sauna area would create extra value.

"Just generally one of those special places that will stick in my memory forever. A collection of pretty little cabins by the beach surrounded by palm trees with hammocks slung between them for whiling away the days. With only the sounds of birds and waves. Where everyone just hangs out and chats, the staff, the other guests, the extremely interesting and gregarious owner Gregory (no pun intended). I could spend a week here just forgetting about the outside world. The various arrangements (airport transfer, transfer back to town, activities) all went smoothly as well. Which is my no means guaranteed in this part of the world."

Not much but if I went again I'd maybe pay a little more for the room with ensuite shower rather than sharing a communal shower with non locking door. Obviously this is budget accommodation in West Africa so it's of the rustic eco lodge variety rather than the western style hotel room variety in case anyone is expecting that.

"Everything is new and fresh ,it’s amazing for the price. Staff are happy an helpful"

Having to get taxis but the cheap so not to bad.

"The room was clean and comfortable ! The food in restaurant was delicious."

I liked everything, the only recommendation is more variety of food for breakfast. 4 days in a raw all dishes for breakfast were the same.

"Great staff that solved me booking the wrong date smoothly"

Aucun.

"Location was perfect Just a few minutes walk to the beach Food was fresh using local produce"

Having to say goodbye at the end of the stay. All of the staff and other guests were friendly and welcoming