Resorts en Ruanda

"Just amazing, starting with the location of the villas, then the hospitality was perfect. Thanks"

Aucun.

"The receptionist was very helpful. The hotel was clean and well maintained although not very newly equipped"

Would be useful to have more towels in the room

"The breakfast was splendid,,the service in general was good from the reception Mateo and Arnold they made sure that our experience in the hotel was fantastic 🤩🤩.few minutes to the beach."

Nothing to complain 😊😊

"Room was clean. Exellent envirment with maintoun and water view. I chose the location since it is close Tramway and Flume Gorge."

The shower I used was really small.

"The pool was amazing for my back and joints. The hot water is amazing. Rooms are nice and cosy, the ac was turned on most of the time because it was super cold outside. The staff were very friendly and kind. The location is quiet and the sunset and sunrise view were lovely. There is ample parking as well, that's a huge plus in my book."

Aucun.

"Everything. It is in a fantastic location, is immaculately maintained, has a well equipped gym and indoor and outdoor pools and a great layout. The staff cannot do enough to make your stay exceptional."

Nothing, it was as close to being perfect as it is possible to be.

"Exceptionally clean. A well stocked and presented breakfast buffet. All staff are very friendly and will do all they can to ensure you have a perfect stay. This is my 6th visit and have already booked for next year. This hotel is close to beach bus stops supermarket also tavernas."

Nothing to dislike

"L'hôtel se situe dans un cadre naturel magnifique, l'on peut directement partir à pied de l'hôtel pour aller randonner. L'équipe de l'hôtel est très accueillante et a grandement facilité notre séjour."

Aucun.

"Beautiful grounds , comfy bed , very friendly staff"

Aucun.

"The resort is beautiful .. there are large villas and smaller bungalows. It’s right on the beach with a lovely infinity pool and garden overlooking the beach. Rooms are comfortable and staff very friendly."

Location could be too quiet for some travelers

"Bonito lugar bien ubicado cerquita al mar, atención muy buena. La habitación cómoda y limpia, la comida que ofrecen es muy rica, muy bien calidad - precio. Punto a mejorar, el desayuno, algo típico sería más atractivo."

Aucun.

"Bigger than we expected and the lady at reception was so welcoming and friendly."

Aucun.

"It has everything .. breakfast included and 1 spot for underground parking"

it’s outdated! needs more activities for the kids.. or indoor playgrounds.. because of the heat and questioning weather they should have more means of transportation inside of the resort and include more varieties in the breakfast. They should have express check in and check out

"Exceptionally clean. A well stocked and presented breakfast buffet. All staff are very friendly and will do all they can to ensure you have a perfect stay. This is my 6th visit and have already booked for next year. This hotel is close to beach bus stops supermarket also tavernas."

Nothing to dislike

"The food and the friendly service. The staff are really amazing and the management was very giving. When shortfalls, which weren't major, showed up, they more than made up for it. They are appreciated"

The cocktails. Mocktails were just juices mixed together. Cocktails were alcohol simply mixed with juices, which did not blend well. All you tasted was the alcohol. Ended up drinking Coca Cola and juice mostly. Cocktails are meant to be tasty and enjoyable. Those were nowhere close.

"We are thankful for the wonderful Christmas week spent in villa Castoria. Marina Liptov. First of all, the accommodation itself: a nice family sofa, cosy fireplace, fully equipped kitchen, and a marvelous view to the mountains and winter river ❤️ The service is perfect!"

Aucun.

"The house warms up quickly with the air conditioner, which was very convenient. There were a few small issues: no shower curtain, and the shower threshold let water through, so the floor got wet while showering. The water heater was next to the bed and a bit noisy at night, but we simply turned it off before sleeping. We mentioned everything to the administrator, and he promised it would all be fixed. Overall, we had a positive impression. It was especially convenient to have a restaurant on-site — we could have breakfast there, grab something to take away, or enjoy a simple dinner. The food selection wasn’t huge, but it was more than enough for us."

Aucun.

"I appreciated Riza who was the main host. She greeted me on my arrival and was very helpful. Breakfast was great!"

Aucun.

"Location is really great - In the middle of the desert just on the beach. Small boutique hotel with very friendly personel and very good food"

Flies were the problem in the end of December which make difficult to eat outside till evening.

"La habitación es grande y cómoda el personal 10 Stephani es una crack."

Falta ahí un pequeño bar para desayunar

"Location vicinissima al mare, posto tranquillo, staff cordiale e sempre disponibile ."

Aucun.

"Wij hadden de benedenverdieping van de Villa. In één woord: heerlijk! De accommodatie is ruim, schoon en voorzien van alle gemakken. Het zwembad is heerlijk waar de kids zich ook goed in vermaakt hebben. De omgeving is niet erg toeristisch, maar met een beetje goed zoeken zijn er diverse mooie wandelroutes in de omgeving. De host is erg vriendelijk en staat voor je klaar."

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"Staff are friendly and helpful, and our room was good. The environment is beautiful, and we love the Rossmund golf estate."

There seems to be a lack of management oversight, with some areas for improvement. For example, one of the bath mats which was in place in front of the shower had holes in it - which really shouldn't happen. And there is a need for a "refresh" of the the rooms.

"The country charm is irresistible. We stayed here first in December and fell in love with this place. When snow covers the ground it looks magical. Highly recommend if you’re looking for a warm welcoming stay. The stuff is always ready to help and very kind, receptionist was there 24/7 for easy check-in and check out."

Aucun.

"It has everything .. breakfast included and 1 spot for underground parking"

it’s outdated! needs more activities for the kids.. or indoor playgrounds.. because of the heat and questioning weather they should have more means of transportation inside of the resort and include more varieties in the breakfast. They should have express check in and check out

"Le Cadre et l’ambiance"

Rien

"Staff are friendly and helpful, and our room was good. The environment is beautiful, and we love the Rossmund golf estate."

There seems to be a lack of management oversight, with some areas for improvement. For example, one of the bath mats which was in place in front of the shower had holes in it - which really shouldn't happen. And there is a need for a "refresh" of the the rooms.

"the food, very clean, nice view of ghadira and friendly staff"

i was a bit disappointed for the all inclusive plus there was not much to choose from and every day almost the same items and some of the items unfortunately they weren’t fresh

"Obiekt przepiękny, obfie bardzo dobre i roznorodne sniadanie."

W pokoju dwuosobowym byla jedna butelka wody, jeden recznik , jedna koldra.Ale bylismy tylko jedna noc , dlatego nie bylo to az tak uciazliwe, podejrzewam pomylke przy zameldowaniu

"We are a couple and we love this spot, the cabins are cozy and cute and the surroundings are exceptional. If you want nice lunch, theres also a really tasty lunch buffet place very close, next to the gas station on the way to this place. We will come back next year!"

Aucun.

"두번째방문인데 초4가되니까 즐길수있는 물놀이 액티비티가 다양해서 너무 만족스러웠어요 슬라이드, 포인트브레이크 등이 좋았구요 직원분, 클럽메이트 모두가 너무친절합니다!! 가족모두 즐겁게 놀다갑니다^^"

주변에 식당이없다보니 골드카드로 갔는데 식사를 그나마 괜찮은건 마젤란이었는데 3박동안 가려니 너무 질리더라구요 사이판pic처럼 좀더 다양한 레스토랑이 있었으면 좋겠어요

"The place gives a very tranquil and luxurious feel."

Nothing

"Location is great. In the middle of the forest, plenty opportunities for walking. Got an excellent massage by Anna from the spa, highly recommend it!"

Too many kids - weather was a bit rainy so they were mostly inside...

"This is the most special place I have ever stayed. A completely unique property, a once in a life time experience."

Aucun.

"Comfortable beds and clean modern rooms with large walk in shower. Very nice staff! Tasty breakfast for purchase and beautiful view from restaurant."

Aucun.